Privacy Policy

The Hobby Hub Yaxley CIC

Website: https://hobbyhubyaxley.org
Last updated: May 2026

1. Introduction

The Hobby Hub Yaxley CIC (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or engage with our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

The Hobby Hub Yaxley CIC is a not-for-profit community interest company providing creative, wellbeing, and community-based activities and workshops.

For data protection purposes, we are the “data controller” of the personal information you provide to us.

3. What Information We Collect

We may collect and process the following types of personal data:

  • Name

  • Email address

  • Telephone number

  • Address (if provided for bookings or enquiries)

  • Emergency contact details (for certain activities)

  • Information you provide in enquiry or contact forms

  • Attendance and booking information for workshops or sessions

We may also collect non-personal data such as:

  • Browser type and version

  • Device information

  • Website usage data (via cookies and analytics tools)

4. How We Collect Your Information

We collect information when you:

  • Fill in contact forms on our website

  • Book or register for sessions or events

  • Contact us by email, phone, or social media

  • Subscribe to updates or newsletters

  • Visit and interact with our website (cookies and analytics)

5. How We Use Your Information

We use your information to:

  • Respond to enquiries and messages

  • Manage bookings and attendance for sessions

  • Provide community services and support

  • Send important updates about events or changes

  • Improve our website and services

  • Comply with legal and safeguarding obligations

6. Lawful Basis for Processing

We process your personal data under the following lawful bases:

  • Consent (e.g. newsletter sign-ups)

  • Contract (e.g. booking a workshop or service)

  • Legal obligation (e.g. safeguarding or financial record keeping)

  • Legitimate interests (e.g. improving services and community engagement)

7. Sharing Your Information

We do not sell your personal data.

We may share your information only when necessary with:

  • Trusted service providers (e.g. website hosting or email systems)

  • Event partners or facilitators (only where required for delivery of services)

  • Legal or regulatory authorities if required by law

All third parties are required to handle your data securely and in compliance with data protection laws.

8. Data Storage and Security

We take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

Your data is stored securely and only accessed by authorised personnel.

9. Data Retention

We only keep your personal data for as long as necessary to:

  • Fulfil the purposes we collected it for

  • Meet legal, accounting, or reporting requirements

When data is no longer needed, it is securely deleted or anonymised.

10. Cookies

Our website uses cookies to:

  • Improve user experience

  • Analyse website traffic and usage

  • Help the website function properly

You can control or disable cookies through your browser settings.

11. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (in certain circumstances)

  • Object to or restrict processing of your data

  • Withdraw consent at any time (where applicable)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

12. Children’s Privacy

We may work with children and young people through supervised activities. Where required, we will obtain appropriate consent from a parent or guardian before collecting personal data.

13. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

The Hobby Hub Yaxley CIC
Website: https://hobbyhubyaxley.org
Email: Hello@hobbyhubyaxley.org
Address: Unit 6 Heron Court, Harrier Way, Eagle Business Park, Yaxley, PE7 3AT